Contact Support
Have a question, bug report, or feedback? Email us and we'll get back to you within 1–2 business days.
support@kpappworx.comFrequently Asked Questions
How do I restore my purchase?
Open Bloom → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID used to purchase.
How do I cancel my subscription?
Go to iPhone Settings → Apple ID → Subscriptions → Bloom → Cancel Subscription. You keep access until the end of your billing period.
Why isn't iCloud sync working?
Go to iPhone Settings → [Your Name] → iCloud → make sure Bloom is toggled on. Both devices must use the same Apple ID.
How do I set my daily reminder time?
Open Bloom → Settings → Notifications → enable Daily Reminders and drag the slider to your preferred time.
Is my data private?
Yes. Your mood and activity data is stored on-device and optionally synced via your private iCloud account. We never have access to your personal data. See our Privacy Policy.
How do I delete my data?
Open Bloom → Settings → Reset All Data. This permanently removes all entries from your device.